At the Family Stability Network (FASTN) we are committed to handling the personal data you share with us with the utmost respect. We are committed to being open and transparent about the data we collect and why we are using it.

If you have any questions about the way we use your data and would like to discuss this, please contact the team on [email protected]. The staff lead for data privacy and protection is Jessie Wilde and you can contact her directly at [email protected]

We do not share personal data with third parties beyond where this is necessary to carry out our expressed purpose, unless explicit permission has been granted or unless we have a legal obligation to do so.

How we collect information

All the information we collect is directly from you, when you sign up to join one of our mailing lists or get in touch via email or phone, fundraise for us or sign up to write a blog or be filmed.

We do not buy fundraising lists or mailing lists.

What information we collect about you

We will collect only the information we need in order to carry out the processes to which you have given consent. Some personal data is collected through the site when you voluntarily choose to provide us with personal data.

The Contact Form

The information collected via the form simply allows us to reply to you/answer any questions, etc.

Leaving a Comment

If you leave a comment on the site, we ask for your name, email (which is not displayed on the site) and website (if you’ve got one). This information is used so other visitors will know who left the comment and to help us stop spammers.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit.

To learn more about cookies, you can visit www.aboutcookies.org. You will also find details on how to block and delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Cookies we use include:

Google Analytics – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

This data helps us to understand:

  • Which pages people visit on the site
  • Which internet browsers are being used
  • What is popular on the site
  • Which interactive tools are used by visitors

You can find out more about Google’s cookies on their privacy policy: http://www.google.com/intl/en/policies/privacy/. You can also install the Google Analytics Opt-out tools in your browser: https://tools.google.com/dlpage/gaoptout

By using our website, you agree that we can place these types of cookies on your device.

YouTube & Vimeo – If you play an embedded video on our site, there may a cookie set by YouTube or Vimeo containing anonymous, non personally-identifiable information about the number of playbacks of embedded videos. To find out more please visit YouTube’s embedding videos information page. You can find out more on the Google Privacy Policy (Google owns YouTube): http://www.google.com/intl/en/policies/privacy/ and the Vimeo Privacy Policy: http://vimeo.com/privacy

What we use your information for

We use your information in the ways that you have given us consent. If you have signed up to the newsletter, we will only send you this. If you have signed up to create content for us our content manager will use your information to contact you regarding this and ensure you get paid correctly.

We may also use the information you have provided to monitor our impact and effectiveness as an organisation, however, where this is the case data will be anonymised.

We may also use the data you provide to keep records of our relationship with you.

Some individuals may choose to share stories with us about them and their personal lives. Where this is the case, express consent will be granted and where that individual opts to remain anonymous extreme care will be taken to protect an individual’s identity publicly.

How we keep your data safe

All personal data is treated with confidence. We do not sell data. Personal data is password protected where possible or stored in restricted access folders and files.

How long we keep your information

In general we store this information only as long as it is necessary to carry out the task for which we have collected the data (for example, if you have signed up to our newsletter we will keep your data for as long as you wish to keep receiving the newsletter). There are some exceptions to this where we need to retain information for longer, such as within our financial records.

Keeping your information up to date

Please keep us up to date where there are changes to your information so that we can ensure our records are accurate and up to date. You can do this by contacting [email protected] or by using the links on the bottom of any email we send you.

External Links

We not responsible for the availability or content of external sites that may be linked to, from the site. If you find a broken link or if you have any questions or concerns about a link, please contact us.

Your rights

You have a right to know what information we hold about you and how it is used. You can update your preferences with us at any time. Please contact [email protected] to discuss your request.

You have a right to complain at any time. In the first instance we ask that you would contact us to let us know where you believe we are not treating your data appropriately. You also have a right to discuss this with the Information Commissioner’s Office (ICO) directly. You can find more information here: https://ico.org.uk/global/contact-us/email

Changes to this policy

If we decide to change our privacy policy, we will post those changes on the this website. This policy will be reviewed regularly in order to ensure compliance with all data protection regulations.